Privacy Policy

Last updated: August 10, 2026

Sama Group respects your privacy and is committed to handling personal information responsibly when you browse our website, create an account, contact us, or place an order.

Information We Collect

We may collect information you provide directly, including your name, phone number, email address, billing and shipping address, account details, order information, and messages sent through our contact forms or customer support channels. We may also collect technical information such as browser, device, IP address, cookies, and basic usage data.

How We Use Your Information

We use personal information to process and deliver orders, provide customer support, manage accounts, communicate about orders and services, improve website performance, protect the website against misuse or fraud, and comply with applicable legal obligations. Marketing communications are sent only where permitted and may be stopped by contacting us.

Sharing of Information

We may share information only when necessary with service providers that support the website and store, such as hosting, payment, delivery, analytics, and technical service providers, or where disclosure is required by applicable law. We do not sell personal information.

Payments

Payment information may be processed by the payment provider used at checkout. Sama Group does not intentionally store full payment-card details unless they are handled through a properly configured payment provider.

Cookies

Our website may use cookies and similar technologies for essential store functions, preferences, performance, and analytics. You can control cookies through your browser settings, although disabling essential cookies may affect store functionality.

Data Retention and Security

We keep personal information only for as long as reasonably necessary for the purposes described above, including order records, support, security, and legal obligations. We use reasonable administrative and technical measures to protect information, although no online system can guarantee absolute security.

Your Choices

You may contact us to ask about, correct, or request deletion of personal information where applicable, subject to records we are required to retain for legal, accounting, fraud-prevention, or order-related purposes.

Contact Us

For privacy questions or requests, please use our Contact Us page.

Policy Updates

We may update this Privacy Policy when our website, services, or legal requirements change. The latest version will always be published on this page.